About Loc8 Mobile (PTY) Ltd.
Loc8 Mobile (Pty) Limited (“Loc8″) is a Namibian telecommunication company duly registered within the Republic of Namibia that provides commercial telecommunications services.
Loc8 is a next-generation (NxGen) Internet Services Provider which offers commercial telecommunications solutions (Microwave and FTTx) in Namibia. Loc8 leverages existing networks & infrastructure from other providers to position mobile, wireless and fixed broadband services, commercially. The brand identity of “Connected – Anywhere, Anytime!” focuses on a holistic user concept that means connection services that provide a seamless user-extension experience of a national coverage nature.
Loc8’s seamless national connectedness concept includes bridging, where necessary, any FTTx “gap-connections/ last mile” like FTTh (Fibre to the Home) or FTTb (Fibre to the Business) to realise this vision of bridging the digital divide and serving the underprivileged.
Bridging the Namibian Digital Divide
During the 4th quarter of 2021, Namibian coverage stood at 89% for 3G, an increase from 78% recorded in 2019. 79% of the population is now covered by 4G (an increase from 40%: 2019), no 5G commercial deployments. While Namibia has a submarine cable landing at its shores, its’s current per capita International bandwidth usage is half that of South Africa and Mauritius and similar to Botswana’s (Botswana is landlocked).
Out of 70,000 xDSL connections, only 2,500 were at a speed of 10 Mbps or above. Another 1,800 connections with fibre to the home (FTTh) could also be considered suitable broadband. In total, only 4,300 households had a suitable wired broadband connection in 2020.
The most competitively priced Internet Services for you!
- Home / SME - Microwave
- Business - Microwave
- Home / SME - Fiber (FTTh)
- Business - Fiber (FTTb)
- Dedicated Internet (DIA)
Loc8 Home 5
N$55536 Months
N$55536 Months
- N$583 / month for 24 Month contract
- Speed: 5Mbps/2Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Home 10
N$88436 Months
N$88436 Months
- N$926 / month for 24 Month contract
- Speed: 10Mbps/5Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Home 15
N$1,28036 Months
N$1,28036 Months
- N$1,344 / month for 24 Month contract
- Speed: 15Mbps/5Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Home 25
N$1,76336 Months
N$1,76336 Months
- N$1,851 / month for 24 Month contract
- Speed: 25Mbps/10Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Business 5
N$70036 Months
N$70036 Months
- N$735 / month for 24 Month contract
- Speed: 5Mbps/5Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Business 10
N$1,11636 Months
N$1,11636 Months
- N$1,171 / month for 24 Month contract
- Speed: 10Mbps/5Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Business 15
N$1,61736 Months
N$1,61736 Months
- N$1,699 / month for 24 Month contract
- Speed: 15Mbps/5Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Business 25
N$2,22836 Months
N$2,22836 Months
- N$2,340 / month for 24 Month contract
- Speed: 25Mbps/10Mbps - Uncapped
Installation Fee: N$1,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 10
N$949per month
N$949per month
- One (1) TeraByte Fair Usage Policy (FUP)
- 12, 24 & 36 Month contract options
- Speed: up to 10Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 20
N$1,311per month
N$1,311per month
- One (1) TeraByte Fair Usage Policy (FUP)
- 12, 24 & 36 Month contract options
- Speed: up to 20Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 30
N$1,794per month
N$1,794per month
- UNCAPPED - No Fair Usage Policy (FUP) applicable
- 12, 24 & 36 Month contract options
- Speed: up to 30Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 60
N$4,029per month
N$4,029per month
- UNCAPPED - No Fair Usage Policy (FUP) applicable
- 12, 24 & 36 Month contract options
- Speed: up to 60Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 90
N$7,409per month
N$7,409per month
- UNCAPPED - No Fair Usage Policy (FUP) applicable
- 12, 24 & 36 Month contract options
- Speed: up to 90Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 Fiber 120
N$11,303per month
N$11,303per month
- UNCAPPED - No Fair Usage Policy (FUP) applicable
- 12, 24 & 36 Month contract options
- Speed: up to 120Mbps - Symmetrical
Installation Fee: N$2,500.00
on a 24 Month Contract
(Mahala on a 36 Month Contract)- Indoor Wi-Fi Router included for mahala
- VAT exempted for residential customers
Loc8 DIA - Silver
N$930/Mbps per Month
N$930/Mbps per Month
- UNCAPPED, UNSHAPED - No Fair Usage Policy (FUP) applicable
- 12 Month contract
- A private connection between your Business and the WEB
- On Fiber or Microwave
(subject to site/location survey) - Setup & Instalation Cost: N$5,500 ex VAT
- Enterprise Grade Indoor Wi-Fi Router included for mahala
Loc8 DIA - Gold
N$880/Mbps per Month
N$880/Mbps per Month
- UNCAPPED, UNSHAPED - No Fair Usage Policy (FUP) applicable
- 24 Month contract
- A private connection between your Business and the WEB
- On Fiber or Microwave
(subject to site/location survey) - Setup & Instalation Cost: N$5,500 ex VAT
- Enterprise Grade Indoor Wi-Fi Router included for mahala
Loc8 DIA - Platinum
N$840/Mbps per Month
N$840/Mbps per Month
- UNCAPPED, UNSHAPED - No Fair Usage Policy (FUP) applicable
- 36 Month contract
- A private connection between your Business and the WEB
- On Fiber or Microwave
(subject to site/location survey) - Setup & Instalation Cost: N$5,500 ex VAT
- Enterprise Grade Indoor Wi-Fi Router included for mahala
Loc8 National Coverage
Loc8 services are available at the following locations:
Loc8 Fiber (FTTb & FTTh) Services are available in Windhoek – including Elisenheim, Walvis Bay, Swakopmund, Okahandja – including Osona Village, Otjiwarongo, Oshakati, Ongwediva, Ondangwa and Grootfontein.
Loc8 Wireless (Microwave) Services are available in Windhoek – including Elisenheim, Rehoboth, Okahandja – including Osona Village, Otjiwarongo, Swakopmund, Walvis Bay, Tsumeb, Gobabis, Grootfontein, Oshakati, Ongwediva, Ondangwa, Henties Bay, Outapi, Mariental, Keetmanshoop, Rundu and Katima Mulilo.
Where we don’t have coverage, we can always provide other solutions, i.e VSAT.
Contact Loc8 Support via Portal
Reach out via the Support Portal. Loc8 Support portal will issue you with a unique ticket number (via Email /SMS) which you will need during your inquiry process.
Please have your Ticket / Reference Number handy when our agents contact you.
Alternatively, you can reach the Loc8 Support Team via the email provided here: [email protected]
Frequently Asked Questions (FAQ)
Do I have access to the tech support center 24 hours 7 days a week
Loc8’s Support Team operational hours are Mondays to Fridays from 08H00 – 17H00 & Saturdays from 8H00 to 12H00. Our helpful support staff can be reached after hours via WhatsApp on the following mobile number +264 81 397 0993
What's the deference between Microwave and Fiber?
Fiber (FTTX) OR Fiber-to-the-home (FTTH)
Fiber-to-the-home (FTTH) is the delivery of a communications signal over optical Fiber to a home or business. FTTH is a relatively new and fast-growing method of providing higher bandwidth to your premises and provides you with the latest digital technology. Fiber is subject to availability in your area.
Microwave (Wireless Internet)
Microwave Internet is an internet connection delivered over the ‘last mile’ by a high capacity microwave radio link, it is also known as radio shot, WiMAX, wifi link, wireless internet. Microwave installations are not complicated and are mostly subject to coverage as compared to physical fiber installed close to your home.
What is VAT Exemption?
The supply of telecommunications services to residential accounts (i.e. a natural person) is zero-rated supplies and this means that “home users” don’t have to pay VAT.
How long does it take for my account to be setup after signing up
This is directly proportional to the telecommunications service the client has applied for.
Fiber installations typically have a waiting period of 6-8 weeks AND Microwave installation has will be finalised within a week (five business days).
All of this is subject to a Line of sight (LoS) propagation survey done by the Loc8 installations and activations team.
What is the difference between Fair usage policies (FUP) and Uncapped?
Fair Usage Policy (FUP)
Fair Usage Policy (FUP) is implemented by Internet Service Providers (ISPs) keeping in view the fact that a small number of customers may otherwise use an excessive amount of the network bandwidth and impairs the experience of a large majority. Once a customer reaches that certain data transfer limit (defined in the particular package), speed is reduced as stated in the package.
Uncapped Services
The uncapped internet plans provide an unlimited amount of data every month for a single monthly fee.
Heed help? Contact our support team 24/7 via WhatsApp at +264 (81) 397 0993
Loc8 Service Order Application Process
Loc8 Mobile (Pty) Limited (“Loc8″) is a Namibian telecommunication company duly registered within the Republic of Namibia that provides commercial telecommunications services in the mobile and fixed broadband sectors respectively.